Privacy Policy

Who we are

Cornwall Glazing provides double glazing, garage doors, roofline and conservatory installation across Cornwall and Devon. We are the "data controller" for the personal data you give us through this website.

What we collect

When you request a quote we collect: your name, phone number, email address (optional), postcode, county, the services you're interested in, and any message you choose to send us.

We do not collect payment details through this website, and we do not use advertising or tracking cookies.

How we use your data and our lawful basis

We use your details only to respond to your enquiry: to contact you about your quote, arrange a survey, and follow up on your request.

Our lawful basis under UK GDPR is your consent (Article 6(1)(a)), which you give by ticking the consent box on the form. You can withdraw consent at any time.

Who we share it with

We never sell your data. Your details are stored securely in our cloud database and are only accessible to our staff. We do not share your details with third parties for their own marketing.

How long we keep it

We keep enquiry details while your enquiry is active and for up to 24 months afterwards, unless you ask us to delete them sooner.

Your rights

Under UK GDPR you have the right to: access the data we hold about you, have it corrected, have it deleted, restrict or object to how we use it, and withdraw consent at any time.

To exercise any of these rights, contact us using the details on our website. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.